Sales Manager (English language)

Описание

Maher Rashoalkerdi Krasnodar, Russia Phone: +79094470093 / +966550684186 Email: pt.m.racho@gmail.com LinkedIn: linkedin.com/in/maher -racho -24591099 Professional Summary: Experienced Procurement Manager and Sourcing Specialist with a strong background in customer relations and logistics. Skilled in negotiations, supplier management, and payments planning, with a proven track record in maintaining MUP stability and resolving client issues effectively. Committed to expanding business opportunities, optimizing the procurement process, and ensuring a seamless supply chain. Passionate about enhancing client satisfaction and delivering strategic value in fast -paced environments. Soft Skills: Work Under Pressure Flexibility Effective Communication Problem Solving Technical Skills: Professional Use of Microsoft Office Suite Proficient in Google Suite Services Searching and Sourcing Jira Task Management Software Asana Software Trello Software Power BI Software Sales wrap ecommerce and Customer Service Software Shopify Management Wix.com Bitrix 24 Professional Experience : Procurement and Logistics Manager Karaz Linen, Riyadh, Saudi Arabia 2019 – 2023 - Conducted product turnover analysis to optimize inventory levels and ensure product availability. - Developed and executed purchasing plans in alignment with company policies, focusing on quantities, sales targets, and MUP. - Searched for new product suppliers and collaborated with the purchasing team to identify desired designs. - Coordinated with suppliers and logistics providers to secure the best freight services. - Negotiated payment terms and managed supplier relationships to support business objectives. - Prepared and finalized all customs and legal documents, including SABER, for seamless shipment clearance. - Conducted quality control checks and ensured compliance with product specifications. Notable Achievements: - Achieved significant cost reductions in shipping and customs clearance without compromising process efficiency. - Enhanced product quality and consistently met sales operation targets for MUP. ecommerce and Customer Service Supervisor Karaz Linen, Riyadh, Saudi Arabia 2015 – 2019 - Managed product listings by a dding detailed information and images to the online store and internal systems. - Collaborated with the marketing team to create effective product descriptions targeting specific customer segments. - Oversaw the entire online order process, ensuring smooth ope rations from order placement to delivery. - Negotiated and secured optimal delivery terms with logistics partners to improve shipping efficiency and cost. - Prioritized client satisfaction and resolved customer issues promptly, enhancing the overall shopping e xperience. - Provided actionable feedback to marketing, sales, and purchasing teams to support strategic planning. - Assisted in social media management, contributing to brand presence and engagement. Marketing Manager Smart Chart Training Center Riyadh, Saudi Arabia 2012 – 2015 - Managed marketing campaigns to promote training programs and services offered by the center. - Collaborated closely with the customer service team to ensure high levels of client satisfaction and support. - Prepared engaging training s lides using PowerPoint to enhance the learning experience. - Created and managed the center's website, improving online visibility and client engagement. Notable Achievements: Attracted new renowned trainers to the center, resulting in a successful course season. Introduced new courses that effectively utilized previously empty facilities, enhancing overall center utilization. Education Bachelor of Business Administration (B.B.A.) Business Administration Aleppo University, Aleppo, Syria Graduated: June 20 11 Languages: Arabic: Mother Tongue English: Fluent Russian: Beginner