Начальник отдела информационных технологий

Описание

NADIM Al MOUALLEM
Contact: +974 777 64 833 +7 967 304 10 04
E-Mail: nadim.moallem@yahoo.com / nadim@almouallem.com

JOB OBJECTIVE

Seeking managerial level assignments in Network & System Administration and IT Operations with an organization of high repute preferably in IT, Telecom, Retail, Oil & Gas and E-Commerce industry in MENA Region

PROFILE SUMMARY

A dynamic professional with 12+ years of experience in Network & System Administration and IT Operations
Gained extensive know-how in network engineering and providing end-to-end business solutions based on convergence technologies
A keen planner, strategist & implementer with expertise in managing technical project operations and new technology implementation for streamlining related activities within time & cost parameters as per quality standards
Experience in concepts of end-to-end project planning and implementation from scope management, to activity sequencing, risk analysis to quality management in adherence to quality guidelines and norm
Adept at mapping client's requirements, custom designing solutions & troubleshooting for complex information systems management; acting as an escalation gate to resolve critical issues of the team members
An effective communicator with good analytical, problem solving and planning skills

CORE COMPETENCIES

Group Policy Management Disaster Recovery Cloud Computing
Enterprise Management Access Control System Google Apps Administration & Control
Cloud Services Windows Azure Office 365 Administration

Installing, configuring and maintaining systems, network equipment's and devices
Handling installation of network hardware components and configuring appropriate drivers
Troubleshooting problems pertaining to File Server, System Performance, Network Administration, Application Conflicts and System Bugs
Addressing queries regarding Information System/Software and extending onsite support to the clients including maintenance of hardware / software support
Maintaining updated documentation for current hardware and software configurations and proposing future installations, testing & modifications to the current environment
Holding review meetings to monitor progress of the project as per schedule and ensuring timely completion and delivery of the project to the client

ORGANISATIONAL EXPERIENCE

Since Mar' 15 with Al Mana Fashion Group (Sports Division), Doha, Qatar as IT Manager

Responsibilities:
Administering Windows Server 2012/2016/2019 systems with all services including Active Directory, DHCP, DNS, FTP Services and Group Policy Management
Administering and Maintaining Azure Environment and Infrastructure (Virtual Machines, StorSimple, Cloud Services, ..)
Email (Hosted and Office 365) - Management and Maintenance
Server Hardware & Related Software
SAN & Server Storage
Backups (Servers & Personal) using cloud based solutions and on premise deployments
POS Installation and Maintenance & User Permissions
LAN & WAN - All Business Units
Routers, Switches, Wireless AP's & VPN Network
Antivirus & PRTG Monitoring
ERP & SQL management & maintenance
Implementation and Deployment of Asset Management System
Implementation and Deployment of Helpdesk System
MS Licensing Management
Dell SonicWALL Device Management and Maintenance
SQL Server 2012/2014 Management, Performance Tuning, Replication Design and Deployment and Automated Jobs
Managing and Administering Azure Backend infrastructure subscriptions
Managing Barracuda NG Firewall implemented on Azure
Managing and Administering office 365 subscriptions ( business and premium accounts )
Managing and Administering VPN connectivity between SonicWALL NSA, TZ Series and SOHO's among each other and maintaining their connectivity to Azure through site to site connectivity IPSEC, IKEv2 tunnels
Managing and Maintaining all procurement related to IT department ( Hardware, Software and Services) for Head Office and Stores
Managing and Administering Cisco Meraki ( MR32 and MR33 ) dashboard across all store locations
Developing third party applications extending usability of dynamics ax and facilitating, automating user tasks from various departments ( Refund Tracker, SOH File Comparer, Employee Website, POS User Scheduler ) and many others
Managing 2 StorSimple hardware devices in different locations and ability to manage cloud StorSimple as well
Managing full cloud infrastructure on Microsoft Azure

Since Feb' 12 with Venture Gulf Engineering (Oil & Gas Division), Doha, Qatar as IT & Network Engineer

Responsibilities:
Administering Windows Server 2008 systems with all services including Active Directory, DHCP, DNS, FTP Services and Group Policy Management
Monitoring server farm up to 8 servers with Network Attached Storage (NAS) up to 24TB with credential mappings and access policies
Directing 2 UTM (Unified Threat Management) systems to block the use of all unwanted services in the network and improving functionality and performance of the network
Checking network topologies (Wired and Wireless Schematics) and Layer 1, 2 and 3 infrastructures
Positioning wireless and 3G/4G routers in addition to ADSL routers based on GCC architectures
Retaining all fingerprint related devices with different technology base and structures (ESSL & ActaTek Access Control)
Keeping Google apps business email solution in addition to backup and many other solutions provided by the marketplace to facilitate the use and benefit full control of the data contained
Controlling latest up-to-date software solutions to various technologies (Hardware & Software)
Working as a helpdesk (Level 1, Level 2 and 3) for all problems regarding software and hardware issues, managing all windows systems (XP, vista for business, windows 7 professional and windows 8 professional, office 2007, 2010 & 2013)
Maintaining licensing of all system paid services
Handling all centralized and peer-to-peer printing solutions with various technologies and platforms
Controlling stock for all IT related products in addition to printer cartridges stock
Documenting and monitoring all items (in and out) of IT Department and meeting business requirements
Checking out all network efficiency and performance issues so that the network is always stable and all the data flow is under control, safe and secure
Offering network speed to meet highest standards to avoid any delays and provide 99.999% of network uptime
Highlights:
Managed successfully for fast improvement and self recognition for the achievements in the company
Handled transformation from Megabit to Gigabit infrastructure in the network
Provided different solutions and moved the company to another level technology platform

Jul' 08 - Oct' 11 with AUL, Lebanon, Bekaa, Chtaura, Behind Masabki Hotel
Growth Path:

Jul' 08 - Oct' 11 IT Manager
Jul' 08 - Oct' 11 Lab Administrator

Responsibilities:
As Lab Administrator:
Delivered lessons on different courses like:
Programming I, Programming II, Data-structure, Database, Operating Systems, Management Information System, Networking I & II
Internet Programming and Web Page Design & Object Oriented Programming (JAVA)

As IT Manager:
Examined all hardware/software related issues
Maintained disaster recovery plans
Renewed backup solutions
Managed network printers and photocopiers
Maintained Purchase Related contracts and Service Contracts
Supported stable intranet and extranet connections
Handled windows server 2003 environment
Carried on DHCP, DNS and Active Directory users and trusts
Monitored network efficiency and effectiveness and resolved delays and unnecessary traffic



Mar' 09 - Jan' 12 Cisco Instructor & Project Team Leader (Lebanon, Bekaa, Chtaura, Nouiyhed Center)

Projects:
Personal Website (www.almouallem.com) - using WooCommerce and WordPress
Consulting Enterprise Website (www.hadafconsulting.com) - using Joomla CMS
Irrigation System Organization Website (www.naeqatar.com) - using Joomla CMS
Training Center OTCA Website (www.otcaonline.com) - using HTML, JavaScript and CSS
Go Sport Website ( www.gosportme.com ) - using WooCommerce and WordPress

TRAININGS

Pursuing MCSA 2012 and SharePoint 2010 Configuration & Administration

CERTIFICATIONS

Received the following:
IT Essentials Certification in 2010
Cisco Certified Network Associate (CCNA)
CCNA Discovery I, II & III Certificates in 2009 - Student & Instructor Certifications

PROJECTS HANDLED

Projects & Achievements:
School Information System for Armenian Evangelical School Anjar Lebanon under JAVA
X5 Car Parts and Accessories Shop Information System under JAVA
Object Technology Cisco Academy Website under HTML, PHP and JavaScript
University Management System under Java
Replication over Network 2 MS SQL Server RDBMS
Distributed System Implementation with RDBMS - Improved Query Execution (RPC & CORBA)

EDUCATION

MS (Computer Science & Communication) from Arts, Sciences & Technology University in Lebanon in 2010
BS (Computer Science) from Arts, Sciences & Technology University in Lebanon in 2008

IT SKILLS

Well versed with:
2 Tier/ 3 Tier Architecture
Windows and Database Administration (2005/2008/2012/2014/2016/2019)
Windows, MS Office ( office 365 ) , and can easily acquire new product deployment
Network Programming under JAVA
HTML 5, PHP, JavaScript, XML
C/C++ and C#.NET, Java Swing Development ( Maven and Spring Frameworks as well )
Visual C++ (MFC)
LCPC and ACPC, Distributed System, RMI, CORBA under Java
Parallel Programming Knowledge under C/C++
Advanced Database Administration and Programming Skills (Stored Procedures, Triggers, T-SQL, Database Mail, Jobs)
Network Design & Architecture (Simulation under Packet Tracer)
Replication(Snapshot, Transactional, Merge) under Microsoft SQL Server 2005 & 2008 & 2014 and 2012

PERSONAL DETAILS

Date of Birth: 20[th] February 1987
Address: Qatar, Doha
Languages Known: Arabic, English, Russian
Nationality: Russian/ Lebanese
Marital Status: Married
No. of Dependents: 1
Passport Details: Available Upon Request
Visa Details: Employment Visa
Driving License: Valid Driving License for Qatar