Менеджер в отдел логистики

Описание

ALISHER ABDURAZAKOV (Mr)


Was born in 1978, 7th of January. Higher education. Married. Have children. Driving licenses (light vehicle) of Uzbekistan and United Arab Emirates (Valid until 2024). Height: 170cms. Weight: 72kgs.

Place of residence: 34, Str. Latofat 4, Dst. Yashnabod, Tashkent, Republic of Uzbekistan

Contact phone: +998 93 583 19 14 (Watsapp, Telegram, Imo, Viber)
E-mail: alisher.abdurazakov@list.ru


SUMMARY

Resourceful and adaptable Manager with 21 years of experience in scheduling, protocol development and process improvements. Meticulous team builder with expertise in employee engagement, customer relationship management (CRM), time management and conflict resolution. Customer - focused leader seeking to leverage background into assistant or operations manager role. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and moral-building techniques to maximize employee engagement and performance. Pragmatic Logistics Manager with well established knowledge of freight cost negotiations and building relationships with vendors. Strong communications skills and understanding of compliance and regulation.
Customer-oriented Logistics Manager with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development. Jabal Ali Free Zone experience.

SKILLS

+ Documentation skills
+ Invoicing and shipping documentation
+ Purchasing and planning
+ Hazardous Materials Endorsement
+ Computer proficiency
+ Supply chain distribution
+ Human resource knowledge
+ Warehousing
+ Aviation Leasing and Charter Pricing
+ Import & export declaration management,
Mirsal 2
+ Crisis management
+ Customer service orientation
+ Banking opertions
+ Pricing for air, container, road and rail freight

EXPERIENCE

Shift & Air Terminal Manager / Tashkent International Airport 01/2018 - Current

* Managing day-to-day operations, including supervision and assignment delegation for 30-member team.
* Facilitated on-site staff training and developed processes and procedures to increase accuracy.
* Documenting receipts, employee hours and inventory movements.
* Supervising and training customer service team members to provide exceptional service, driving retention and satisfaction.
* Participating labor contract negotiations with uniоnto successfully achieve new agreement representing mutually agreed elements.
* Strengthening operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
* Upheld company standards and compliance requirements for operations and cleanliness of all areas.
* Coaching and training employees and creating daily work schedules and assignments, boosting efficiency and enhancing operations.
* Monitoring suppliers operations to verify quality, delivery schedule and conformance to contract specifications.
* Training and supervising staff member.
* Completing thorough opening, closing and shift change functions to maintain operational standards each day.
* Overseeing schedules, accepting time off requests and finding coverage for shifts.
* Optimizing procedures to streamline efficiency, reducing labor hours and boosting profitability.
* Mentoring and supporting new employees to maximize team performance.

Director / Ahlers Logistics LLC (Branch of Belgian company in Tashkent), 03/2017 - 03/2019

* Analyzing financial data and metrics to calculate strategic plans to maximize revenue and growth.
* Successfully negotiating favorable agreements with vendors, capitalizing on a valuable network of business relationships.
* Performing holistic analysis of logistical operations to identify and resolve areas of inefficiency.
* Integrating supplier networks and sustaining multiple sources for supply items to drive reducing delivery items and transit costs.
* Managing logistical operations, including supply chain, inventory maintenance, contract negotiations and acquisitions.
* International Road and railway transportations of Goods.
* Pricing for air, container, road and rail freight

High category engineer / Uzbekistan airways National Air Company Head Office
08/2017 - 12/2017

* Assisted refining procedures, defining best practices and correcting reported audit issues
* Enforced security policies and procedures to protect company assets from theft, loss or damage
* Implemented conflict-resolution tactics by cooperating with clients and staff to achieve team objectives
* Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications
* Supported corporate committee and generated status updаtеreports on strategy and initiative effectiveness while offering corrective actions
* Implemented policies and standard operating procedures and managed quality, customer service and logistics to implement improvements
* Assisted executive leaders in decision-making processes by creating daily reports and suggesting areas for development
* Facilitated timely and comprehensive audit preparations or inspections, conducted root cause analysis, observing and ensuring adherence with Corrective and Preventive Actions (CAPA) system procedures

Finance Manager / Silk Road Cargo LLC - Dubai (JAFZA), UAE 10/2013 - 10/2016

* Raised capital by building partnerships with investors and maintaining strong stockholders relationships
* Worked with regulatory representatives to complete accurate fillings and maintain compliance
* Evaluated budget plans and current costs to project trends and recommend updates
* Prepared operational and risk reports detailing financial metrics to help management make proactive decisions
* Established budgets and strategic business plans for daily operations
* Analyzed spending and reviewed partnerships to restructure procedures and policies to guide business improvements
* Extensively analyzed and researched financial data ahead of annual budget creation and administration
* Drove sales by researching demographics and credit history to approve loan agreements
* Prepared monthly operation summaries, identified cost savings, and communicated results to regional managers
* Maintained compliance with internal financial controls and protocols
* Established transportation cost standards and economical shipping practices
* Negotiated contracts with outside providers to minimize costs to the company and customers
* Inspected product load for accuracy and safely transported it around the warehouse
* Coordinated with freight forwarders to expedite international shipments
* Led and managed projects to support logistics efforts and plans
* Secured resourcing for materials, equipment and personnel to meet warehouse operational needs
* Established and maintained good relations with customers, vendors and transport companies
* Provided information to shipping and receiving personnel regarding inventory stock
* Organized warehouse design to maximize space for stock while allowing for high volume traffic zones
* Monitored shipments and obtained clearance from customs and other agencies
* Calculated duty and tariff payments owed on each shipment based on standard tables and legal requirements
* Completed all company insurance renewals including property, Worker's Compensation, general liability, cargo, aviation and K & R documents
* Aviation Leasing and Charter Pricing
* Pricing for air, container and road freight
* Warehousing
* Customs Broker Services and Mirsal 2 skills

Deputy Head of Passengers Handling Service / Tashkent International Airport -
Uzbekistan 05/2010 - 10/2013

* Led and managed staff of 4 shifts, analyzed department activity, maintained the Quality Management System, maintained complaints and claims of customers/suppliers
* Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills
* Enforced safety rules and other policies to protect employees and minimize company liability
* Cultivated culture of empowerment to help employees better meet customer needs with minimal oversight
* Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
* Followed all safety protocols and company processes and procedures
* Positioned skilled staff in key areas throughout shift to ensure optimal productivity of the overall department
* Managed passengers handling department with over 465 employees
* Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications
* Recruited, hired and trained new employees, including monitoring and review of individual performance

Shift & Air-Terminal Manager / Tashkent International Airport - Uzbekistan,
07/2004 - 05/2010

* Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations
* Ran daily reports to assess performance and make proactive adjustments, keeping operations highly responsive to changing business conditions
* Oversaw schedules, accepted time off requests and found coverage for shifts
* Helped employees operate productively and stay on task to meet business and customer needs
* Enhanced operations and boosted efficiency through employee training and coaching, as well as creation of day-to-day work schedule and assignments
* Trained and supervised staff members
* Established ambitious goals for employees to promote achievements and surpass business targets
* Completed through opening, closing and shift change functions to maintain operational standards each day
* Recruited, hired and trained new employees, including monitoring and review of individual performance

Passengers Service Agent at VIP hall / Tashkent International Airport - Uzbekistan
08/1997 - 07/2004

* Welcoming passengers at check-in desks and boarding gates. Before the flight verifying the tickets, identity papers and luggage's conformity, solving potential issues and informing passengers about their flight
* Protected passengers' baggage from loss, theft and damage by handling in the proper manner
* Greeted passengers and provided boarding instructions
* Collected baggage charges and accepted baggage for check-in
* Processed reservations and issued travel and hotel vouchers

EDUCATION & CERTIFICATIONS

* Higher School of Business at the Academy of State and Social Construction under the President of the Republic of Uzbekistan, 2009
Master of Business Administration (M.B.A), Business Management
* Tashkent State University of Economy - Uzbekistan 2002
Master's Degree, Production Management
* Tashkent State Aviation Institute - Uzbekistan 1999
Bachelor's Degree, Aviation Management
+ Dubai Trade Training Center - Dubai, UAE 2014
CTLP - Certified Trade and Logistics Professional Level 3, Mirsal-2
+ Training Center at the Ministry of Civil Aviation - Abu Dhabi, UAE 2014
Dangerous Goods transportation by air, Cat. 6
+ Singapore Aviation Academy - Singapore 2010
Airport Operations and Terminal Management
+ Training Center of the National Air Company Uzbekistan Airways - Uzbekistan 2004
"Training courses for airline representatives abroad"

LANGUAGES

+ Russian - advanced;
+ English - fluent;
+ Arabic - basic;
+ Turkish - conversational;